NEW 2024 Consumer Fraud Report: Just how bad is returns abuse? We've got the data.

Build your return policy, your way


Customize your returns experience with the power of Workflows.

return costs

Reduce operational


With Workflows, you can save money on shipping by routing returns more efficiently to any destination of your choice including store locations, resale channels, donation centers, and more.

And if it doesn’t make economical sense to have your shopper ship the item at all, you can forego label costs completely and help the planet by allowing customers to simply keep their items.


“Loop lets us spend less time processing returns so we can focus on high-value customer interactions,”


Matthew Solusod, Aviator Nation



Reward your best


With Workflows, you can segment your return policy to provide different returns options to different customers.

Use Workflows to extend the return window for VIP customers or offer free returns to customers who join your loyalty program.

sustainable returns

Promote sustainable


Help keep your carbon footprint minimal by enabling Workflows. Smart returns automation can help your brand, and the planet.

Route items that cannot be restocked or resold directly to a resale partner or donation center to avoid returns ending up in landfills.

It’s not magic. But it sure feels like it.

You could manage returns without Workflows. But why would you want to? Don’t waste any more time, money, or effort managing your returns. Get Workflows.

Find out why over 3,000 brands use Loop